General Conditions

Welcome to ETIS Real Estate. These terms and conditions outline the rules and regulations for the use of our services. By accessing or using our services, you agree to comply with these terms and conditions in their entirety. If you do not agree with any part of these terms, please refrain from using our services.

Company name: Etis Real Estate S.L.

Registered office: c. Murcia 5, bl. A, pta. 4.6, 38660, Santa Cruz de Tenerife

VAT number: B72594070

Telephone: +34673473306


1. Definitions

1.1. “Agency” refers to ETIS Real Estate S.L., its employees, agents, and representatives.

1.2. “Services” refers to the real estate services provided by the Agency, including property listing, buying, selling, renting, and related services.

1.3. “User,” “You,” or “Client” refers to any individual or entity utilizing our services.

2. Service Provision

2.1. The Agency offers real estate services as a third-party intermediary between buyers, sellers, landlords, and tenants.

2.2. The Agency provides property information, listings, and facilitates property viewings, negotiations, and transactions.

2.3. The Agency does not guarantee the accuracy, completeness, or timeliness of the property information provided. Users should independently verify any details before making decisions.

2.4. The Agency reserves the right to refuse service to anyone at its discretion without providing a reason.

3. User Obligations

3.1. Users must provide accurate, up-to-date, and truthful information when using our services.

3.2. Users must not engage in any unlawful, fraudulent, or malicious activities that could harm the Agency or other users.

3.3. Users are responsible for maintaining the confidentiality of their account credentials and must not share them with third parties.

3.4. Users agree to use the services for personal, non-commercial purposes. Commercial use requires written consent from the Agency.

4. Property Listings

4.1. Property listings provided by the Agency are for informational purposes only and do not constitute legal or professional advice.

4.2. The Agency does not endorse or guarantee the quality, condition, legality, or suitability of any listed properties.

4.3. Users are solely responsible for verifying property details, including but not limited to price, location, size, features, legal status, and ownership.

4.4. Users agree not to copy, reproduce, or distribute property listings without explicit permission from the Agency.

5. Fees and Commissions

5.1. The Agency may charge fees or commissions for its services, which will be communicated to the user before the commencement of any transaction.

5.2. Fees and commissions are non-refundable, except as required by applicable laws or as agreed upon in writing between the user and the Agency.

5.3. The user is responsible for any additional costs associated with property transactions, such as taxes, legal fees, and registration expenses.

6. Limitation of Liability

6.1. The Agency and its affiliates shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use or inability to use its services.

6.2. The Agency does not assume any responsibility for the actions or omissions of users, property owners, or other third parties.

6.3. The Agency is not responsible for any disputes or disagreements that may arise between users or between users and property owners.

7. Privacy and Data Protection

7.1. The Agency collects, stores, and processes personal information in accordance with applicable privacy laws. Please refer to our Privacy Policy for detailed information.

7.2. The Agency may share user information with third parties, such as property owners or financial institutions, as necessary to facilitate transactions.

7.3. Users have the right to request access, correction, or deletion of their personal information in accordance with applicable data protection laws.

8. Modifications and Termination

8.1. The Agency reserves the right to modify, suspend, or terminate its services at any time without prior notice.

8.2. The Agency may update these terms and conditions from time to time. Users will be notified of any significant changes, and continued use of our services constitutes acceptance of the modified terms.

9. Governing Law and Jurisdiction

9.1. These terms and conditions shall be governed by and construed in accordance with the laws of Spain.

9.2. Any disputes arising from or in connection with these terms shall be subject to the exclusive jurisdiction of the courts in Spain.

By using our services, you acknowledge that you have read, understood, and agreed to these terms and conditions. If you have any questions or concerns, please contact us at: